Last updated: 11 / 07 / 2023
At Vector5, we collect a limited amount of personally identifiable information (referred to as "data") from individuals who communicate with us directly via email and aggregate information on what pages consumers access or visit. We may also collect information volunteered by the consumer, such as survey information and site registrations. The information we collect is used to provide our services, improve the quality of our services, and is not shared with or sold to other organizations for commercial purposes, except in the following circumstances:
It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
Vector5 uses the collected information for the following general purposes:
We use personally identifiable information, such as billing address and payment information, only for the sole purpose of payment processing for Vector5 services. We may utilize payment processing services to execute transactions securely. In such cases, we share only the necessary information with the financial intermediaries involved in the transaction. These services may also enable the sending of timed messages, such as emails containing invoices or payment notifications, to our customers.
Vector5 utilizes third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. These third-party vendors and hosting partners adhere to the European Commission-approved Standard Contractual Clauses (also known as Model Contracts).
We retain data for as long as necessary to provide the products or services requested by our customers. When you delete your account, we will delete your personal data, and it will also expire from backups. However, we may be legally allowed or required to maintain certain personal data, including situations where applicable laws require the retention of data or upon reasonable request of public authorities.
As a customer, you have the right to request access, correction, supplement, update, deletion, restriction, or transfer of your personal data. Subject to reasonable requests, we will fulfill these requests unless retaining the data is required by applicable laws or if the identification, location, and deletion of data impose a disproportionate financial burden upon Vector5. For any requests regarding your data, please contact us by sending an email to firstname.lastname@example.org.
Vector5 understands the importance of data security. We implement reasonable administrative, technical, and physical security controls to protect your personal information from unauthorized access, disclosure, modification, or destruction. However, despite our efforts, no security controls are 100% effective, and Vector5 cannot guarantee the absolute security of your data.