Privacy Policy
Last updated: 11 / 07 / 2023
General Information
At Vector5, we collect a limited amount of personally identifiable information (referred to as "data") from individuals who communicate with us directly via email and aggregate information on what pages consumers access or visit. We may also collect information volunteered by the consumer, such as survey information and site registrations. The information we collect is used to provide our services, improve the quality of our services, and is not shared with or sold to other organizations for commercial purposes, except in the following circumstances:
It is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.
We transfer information about you if Vector5 is acquired by or merged with another company. In such an event, we will notify you before your information is transferred and becomes subject to a different privacy policy.
Information Gathering and Usage
Vector5 uses the collected information for the following general purposes:
- Provision of products and services
- Billing
- Identification and authentication
- Services improvement
- Contact and communication
- Research
We use personally identifiable information, such as billing address and payment information, only for the sole purpose of payment processing for Vector5 services. We may utilize payment processing services to execute transactions securely. In such cases, we share only the necessary information with the financial intermediaries involved in the transaction. These services may also enable the sending of timed messages, such as emails containing invoices or payment notifications, to our customers.
Cookies
Vector5 may use cookies, which are small amounts of data that are sent to your browser from our website's computers and stored on your computer's hard drive. Cookies may include an anonymous unique identifier. You can control how websites use cookies by configuring the privacy settings within your browser. However, please note that disabling cookies entirely may result in the improper functioning of Vector5 websites and applications.
Data Storage
Vector5 utilizes third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. These third-party vendors and hosting partners adhere to the European Commission-approved Standard Contractual Clauses (also known as Model Contracts).
Data Retention and Deletion
We retain data for as long as necessary to provide the products or services requested by our customers. When you delete your account, we will delete your personal data, and it will also expire from backups. However, we may be legally allowed or required to maintain certain personal data, including situations where applicable laws require the retention of data or upon reasonable request of public authorities.
Rights of Data Subjects
As a customer, you have the right to request access, correction, supplement, update, deletion, restriction, or transfer of your personal data. Subject to reasonable requests, we will fulfill these requests unless retaining the data is required by applicable laws or if the identification, location, and deletion of data impose a disproportionate financial burden upon Vector5. For any requests regarding your data, please contact us by sending an email to privacy@vector5.ai.
Security
Vector5 understands the importance of data security. We implement reasonable administrative, technical, and physical security controls to protect your personal information from unauthorized access, disclosure, modification, or destruction. However, despite our efforts, no security controls are 100% effective, and Vector5 cannot guarantee the absolute security of your data.
Links to Third-Party Websites
Our website may contain links to third-party websites. Please be aware that we cannot control or be held responsible for the privacy practices and content of these third parties. When you click on a third-party advertisement or link, you will be leaving the Vector5 website, and any personal data you provide will not be covered by this Privacy Policy. We encourage you to read the privacy policies of those third-party websites to understand how they collect and process your personal data.
Changes to the Privacy Policy
Vector5 may periodically update this Privacy Policy to reflect changes in our privacy practices. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your privacy.
Contact Information
Thank you for reading our Privacy Policy. If you have any questions about this Policy or our privacy practices, please contact our Data Protection Officer at privacy@vector5.ai.